DNA Art US Blog

Defining Good Customer Service

At DNA Art US, we view good customer service as part of the package we provide. Along with a good customer experience, superior materials and processes, and an excellent finished product, a DNA art masterpiece if you will. Like all businesses, we are dependant on outside providers and they, in turn, are dependant on their providers – all of whom are expected to be doing a good job, consistently. We have had issues, of course, but we overcome them by working together. More importantly and where appropriate, we keep our customers informed and people appr...

Understanding Your DNA Traits

With DNA Art US you have the opportunity to have certain traits described in your DNA Vision ® artwork. The lab applies special processes to draw out specific information about gender, caffeine, alcohol and sports performance, and the information is presented in a separate traits document. Best of all, you can choose three traits FREE. So, if you want to know if you are a naturally gifted sporty type or a naturally gifted couch potato, find out now by ordering your DNA Vision ® or Zoom artwork. DNA Art US also provides FREE Shipping, FREE Signature of ...

Ch' Ch' Changes

Over the past few months, we have made some changes to how we process orders. We reviewed customer feedback, reviewed our processes and sought to improve on what we do well and what we did not do efficiently. That started with a very detailed look at all our practices and procedures. The outcome is more options for our customers and savings across 75% of our product range. There followed a period of detailed business efficiency transformation which touched on every part of our business. No stone was left unturned. Throughout this activity, it has remaine...

Custom DNA Art Installation

When a Texas-based entrepreneur and art aficionado contacted DNA Art US about providing DNA art for all his family we were, naturally, very interested. Ideas were discussed and over time these ideas developed into a unique series of artworks that would be the centerpiece of his art collection. Each of the four pieces is a whopping 99 inches long and 16 inches wide. The incredible color reproduction of the Orange Aid color scheme ideally compliments the natural stone and the surrounding decor. The floor to ceiling windows created a lot of glare on our reg...

From Genetic Blueprint to Therapeutic Roadmap

We are proud to assist The Partners of the Fields Center for FSHD and Neuromuscular Research by providing a DNA Vision ® Custom Rainbow Zoom Artwork in support of the Fields Center Patient Day which takes place on Saturday, April 26, 2014 at the University of Rochester Medical Center in Rochester, NY. The event features many presentations from FSHD/muscular dystrophy experts and discussions on the most current information of interest to people with FSHD and their family members, including recent advances....